Privacy Policy

GAW Solutions LLC ("GAW Solutions," "we," "us," or "our") operates the website at https://gaw-solutions.com and provides AI implementation, custom software, and technology consulting services. This Privacy Policy explains what information we collect when you visit our website or engage our services, how we use it, who we share it with, and the choices you have.

Information we collect

We collect information in three ways: information you provide directly, information collected automatically as you browse, and information from third-party service providers we use to run our website and business.

Information you provide directly

• Contact form submissions. When you submit a project inquiry, we collect your name, email address, the service you are interested in, and the contents of your message.
• Newsletter signups. When you subscribe to our newsletter, we collect your email address.
• Booking forms. When you book a discovery call or audit intro session, our scheduling provider (TidyCal) collects your name, email, time-zone, and any information you choose to share in the booking form.
• Engagement information. During a paid engagement, you may share business information, workflows, system access, and documents necessary to perform the work. We treat this information as confidential and handle it under the terms of the engagement agreement.

Information collected automatically

• Usage data. Our analytics provider collects information about how you interact with our website, including pages viewed, time on page, referring URL, and general device information (browser type, operating system, viewport size).
• Approximate location. We use IP address anonymization, so we collect only approximate geographic location (country or region level), not precise location.

Information from third-party providers

We use a small number of third-party services to operate our website and business. These providers may collect information about you when you use features powered by their tools:

• Google Analytics 4 for site usage analytics and, if you arrive from one of our ads, measurement of which campaigns lead to inquiries and purchases. We configure GA4 with IP anonymization enabled.
• Formspree for processing contact form and newsletter signup submissions.
• Vercel for website hosting and content delivery.
• TidyCal for scheduling discovery calls and audit intros.
• Stripe for secure payment processing at AI Audit checkout. Stripe receives your name, email, billing address, and card details; card numbers never touch our servers.
• Supabase for securely storing AI Audit intake answers and order records.
• Resend for sending transactional email such as confirmations, questionnaire links, and delivery notices.
• Anthropic for AI-assisted drafting of your tailored audit questionnaire and deliverables. Your intake answers are processed to produce your documents and are not used to train AI models.

How we use information

We use the information we collect to:

• Respond to inquiries and provide the services you request
• Deliver, maintain, and improve our website
• Send the newsletter to subscribers and operational emails to clients
• Understand how visitors use the website so we can make it better
• Comply with legal obligations and protect against fraud or misuse

How we share information

We do not sell your personal information. We share information only in the limited circumstances below:

• Service providers. With the third-party providers listed above, strictly to operate our website, process payments, and deliver our services.
• Engagement collaborators. If we engage subcontractors or specialists to deliver a project, they are bound by confidentiality terms and only receive the information needed to do their part.
• Legal compliance. If required by law, court order, or to protect rights, safety, or property.
• Business transfers. In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity, subject to this Privacy Policy.

Cookies and tracking

Our website uses a small number of cookies and similar technologies to support analytics, conversion measurement, and basic site functionality. If you arrive from one of our ads, we and our advertising partners (such as Google) may use cookies and ad click identifiers to measure which campaigns lead to inquiries and purchases, and, where enabled, to improve ad delivery. We do not sell behavioral data. You can disable cookies in your browser settings, though some site features may stop working as a result.

Data retention

We retain personal information for as long as is reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are typically retained for up to 24 months unless they form part of an active engagement record. Newsletter subscriber data is retained until you unsubscribe.

Your rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Withdraw consent for marketing communications at any time
• Lodge a complaint with a data protection authority where applicable

To exercise any of these rights, contact us at contact@gaw-solutions.com. We respond to verifiable requests within 30 days.

Newsletter and email communications

If you subscribe to the newsletter, we will email you periodic updates and content from GAW Solutions. Every email includes an unsubscribe link. You can also unsubscribe by emailing us at contact@gaw-solutions.com.

Security

We use industry-standard security practices to protect the information we collect, including HTTPS across our website, encrypted data transfer with our service providers, and access controls on systems that store client information. No method of transmission or storage is 100 percent secure, but we work to minimize the risk.

Children's privacy

Our services are for businesses and professionals and are not directed to children under 16. We do not knowingly collect information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

International visitors

Our website and services are operated from the United States. If you visit from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page. Continued use of the website after a change constitutes acceptance of the updated policy.

Contact

Questions about this Privacy Policy or how we handle your information? Email contact@gaw-solutions.com or visit the contact page. We are based in Dallas, TX.